1. Introduction
Orion Labs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our website or email
- Schedule a discovery call or consultation
- Request a quote or proposal
- Subscribe to our newsletter or updates
- Engage our services
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on our site
- Referring website addresses
- Device information
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our services
- Responding to your inquiries and requests
- Scheduling and conducting consultations
- Sending you updates about our services
- Improving our website and services
- Analyzing website usage and trends
- Complying with legal obligations
- Protecting against fraud and security threats
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business
- Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety
- Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
- Consent: We may share information with your explicit consent
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
- Secure hosting and infrastructure
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve our website functionality
- Provide personalized content
You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your information in a portable format
- Opt-out: Unsubscribe from marketing communications
- Restriction: Request restriction of processing in certain circumstances
9. Third-Party Services
Our website may contain links to third-party websites or integrate with third-party services, including:
- Cal.com for appointment scheduling
- Analytics services
- Social media platforms
- Payment processors
These third parties have their own privacy policies, and we are not responsible for their practices.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
11. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected]